Frequently Asked Questions

 

What is your deposit, cancellation, and refund policy for your group trips?

A deposit of $1,000 per person is required along with your registration & health forms, which will be linked in the email confirmation you receive once you pay your deposit on our booking platform.

Final payment is due 120 days before departure.

Cancellations received in writing at least 120 days before departure will receive a refund of less than a $500 per person administrative fee. Cancellations received less than 120 days before the departure date will not receive a refund.

If for any reason you are unable to complete the trip, Far Horizons will not reimburse any fees.

Upon registering for the tour, the purchase of travel protection with both trip cancellation and emergency evacuation is strongly advised. Links to recommended insurance policies will be included in the email you receive confirming receipt of your deposit.

What's included in the price of the trip?

  • Internal flights during the trip (if applicable)
  • The accompaniment of your scholar throughout the entire trip
  • Local English-speaking guide
  • Hotel accommodations (3 or 4-star; or best available based in the area)
  • Ground transportation
  • Airport transfers for arrivals and departures
  • Most meals as noted in the itinerary
  • Entry fees to all included sites and museums
  • Gratuities to guides, drivers, and restaurant and hotel staff
  • Coordination for any private presentations or tours

What's not included in the price of the trip?

  • International round-trip airfare
  • A separate donation check of $150.00 per person to a designated donation project
  • Passport or visa fees
  • Required vaccines or tests
  • Airport or departure taxes
  • Alcoholic drinks, beverages, or food not included on set menus
  • Excess baggage charges
  • Personal tips and hotel incidental expenses
  • Laundry or other items of a personal nature

Do you book our flights?

Please note that international airfare is not included in the trip cost and Far Horizons does not book your flights. Far Horizons does not handle airline tickets and is unable to make any flight changes on your behalf.

Once you register for a trip, we can suggest a booking platform which we partner with, Key

Travel.

What do you recommend about travel insurance?

We strongly recommend that you consider purchasing travel insurance. Should illness or an unforeseen event force you to cancel your travel plans after your final payment or during your trip, it would be doubly unfortunate to incur a significant financial loss.

Trip cancellation protection will enable you to be reimbursed for the loss of your payment if you are unable to travel for any of the covered reasons in the “Outline of Coverage” section, or should you have an accident or suffer from any medical conditions during the trip.

Far Horizons offers customized protection plans through Travel Insured International (a Crum & Forster Company) with the following benefits:

  • Trip cancellation and trip interruption for covered reasons
  • Trip delay
  • Baggage loss and baggage delay
  • Emergency medical expenses and emergency medical evacuation
  • 24-hour accidental death & dismemberment
  • 24-hour travel assistance & concierge services
  • Option to upgrade to ‘Cancel for Any Reason (CFAR)’

We recommend reviewing the language in detail so you are aware of specific parameters; Depending on the policy, to waive the Pre-Existing Medical Condition Exclusion or to upgrade to CFAR coverage, the plan must be purchased within 14 to 21 days of the initial trip deposit, full trip cost must be insured, and traveler is medically fit at time of plan purchase. Otherwise, coverage may be purchased at any time prior to departure.

To obtain a personalized quote and/or purchase a plan through Far Horizons/Travel Insured International, simply click HERE.

For specific questions regarding the Worldwide Protector Plan, please contact Travel Insured International’s Customer Care Center at 1-800-243-3174 or by email at customercare@travelinsured.com, and refer to Far Horizons’ account number: 54070.

What about visas?

You are responsible for securing your own visa. We will let you know if you need a visa and provide details and instructions on where to obtain your visa.

How much walking will we do on the trip?

Far Horizons expects all participants to be physically active and able to walk and climb independently throughout the full touring days. This includes walking over uneven terrain (uphill and downhill) for 2 miles or more at each site.

You should expect to be on your feet for much of each day, averaging as much as 5 miles of walking per day. As such, each participant should be able to walk unaided at a pace of 3 miles per hour for at least an hour at a time and to stand unsupported for at least 60 minutes

Bearing this in mind, we suggest that, if you have not already done so, you begin walking several miles every day, ideally including stairs and hills.

If you have questions about your ability to keep up with the group or the strenuous nature of this trip, please contact the Far Horizons staff.

What if I have dietary restrictions?

You will be required to complete a health form upon registration and will be asked about dietary restrictions and allergies. Your tour staff will do their best to coordinate accommodations for your needs.

If your allergies or restrictions are likely to affect your ability to eat in some restaurants, we recommend that you prepare to supplement with bars and snacks.

Further questions?

We are always happy to speak with you or communicate via email if you have additional questions. Please feel free to email us at journey@farhorizons.com.